Cookie Policy

Cookies are small files stored on your device when you visit a website. They help the site work, remember your preferences and understand how it’s used. We also use similar technologies such as local storage and pixels (small pieces of code that report a visit) for the same purposes.

Essential — needed for the platform to function, such as keeping you signed in, remembering your currency, securing your session and remembering the cookie choices you make here. One of them, dt_region, remembers which privacy rules apply where you are, based on your country, so that advertising cookies stay off where they should. It holds only “opt-in”, “open” or “unknown”, not your country, and lasts a day. These can’t be switched off.

Preferences — remember choices you make, like recently viewed days, to give you a smoother experience.

Analytics — Google Analytics sets cookies that help us see which pages are used and where people get stuck, so we can improve Day Trio. For visitors in the European Economic Area, the UK and Switzerland, these cookies stay off unless you switch them on. Everywhere else they are on, and you can switch them off at any time. When they are on and you go to pay, we keep with your booking — including a checkout you don’t finish paying for — the two identifiers Google Analytics’ cookies gave your browser (_ga and _ga_M7GREK1CNZ). Once your booking is confirmed, our server reports it to Google Analytics with those identifiers: its value and currency, which day out you booked and an internal reference, never your booking or voucher code. This means a booking is counted even if you close the page after paying. If your browser blocked Google Analytics, we still report the booking, under a random number in place of those identifiers — and, if advertising cookies are on, with your email address and phone number in hashed form, as described under Advertising (Google) below. We remove the identifiers from your booking once the report has gone, and after 31 days at the latest. Switching analytics off stops any report we have not sent yet and deletes Google Analytics’ cookies. Your choice applies to the browser you make it in, and to bookings on your account if you are signed in. When they are off, Google may still receive anonymous signals with no analytics cookie attached; if advertising cookies are on, a booking confirmation still carries your email and phone number in hashed form, as described under Advertising (Google) below. We never send Google your name or booking codes.

How our pages are used (Microsoft Clarity) — when analytics cookies are on, Microsoft Clarity records how visitors use our public browsing pages, such as the home page, destinations, days and search, and the checkout page: where you tap, how far you scroll and when you leave, so we can see what helps and what gets in the way. All text on the page is hidden in these recordings, so they never show your name or anything you type, on checkout too. Clarity is switched off on booking confirmation, voucher, account, sign-in and contact pages. It sets two cookies on our site: _clck, a random ID that lasts a year, and _clsk, which links the pages of one visit and lasts a day. Microsoft may also set its own cookies on its own domains. Like any request to Microsoft, this carries your IP address and browser details. For visitors in the European Economic Area, the UK and Switzerland, and wherever we can’t tell your country, it stays off unless you switch analytics on. If your browser sends a Global Privacy Control signal, it stays off unless you switch analytics on yourself. Switching analytics off in Cookie settings stops it and deletes its cookies.

When analytics is on, the speed measurement also keeps a random ID in your browser’s session storage for that tab; it is cleared when you close the tab. With analytics on, it also keeps a note there of when and how a booking step began while you book, cleared in the same way.

How you found us — when analytics cookies are on, our own cookie dt_src remembers how you arrived at Day Trio: the website or app that sent you (for example Google, one of our ads, ChatGPT, Instagram or another website), any tags in the link (such as a campaign, ad or keyword name), the page you landed on, and when — for your first visit and your latest one. When you go to checkout, we save this with your booking, including a checkout you start but don’t pay for, so we can tell which of our marketing leads to bookings. It stays with Day Trio and is never sent to Google, Meta or anyone else. Each visit is kept for 90 days, and switching analytics off in Cookie settings deletes the cookie.

Advertising (Google) — when advertising cookies are on, Google sets advertising cookies on our site (such as _gcl_au, which lasts 90 days) and remembers when you arrive by clicking one of our Google ads, so we can see which ads lead to bookings. Google may also use your visits to Day Trio to show our ads to people who have visited before. It uses the same information Google Analytics collects, described above — never your name or booking codes. When you complete a booking with these cookies on, the report of your booking (from your browser, or from our server) also sends Google the email address and phone number you gave, in hashed form (scrambled into a code), so Google can match the booking to the ad that led to it, as our Privacy Policy explains. When advertising cookies are off, Google sets no advertising cookies, does not use your visits to personalise ads and receives no email or phone number from us.

Advertising (Meta) — we use a pixel from Meta Platforms, the company behind Facebook and Instagram, to measure whether Day Trio’s ads lead to bookings and to show our ads — including the days you looked at — to people who have visited Day Trio. It sets two cookies on our site: _fbp, a random id for your browser, and _fbc, which records that you arrived by clicking a link on Facebook or Instagram, such as one of our ads (when you arrive that way, our own server also saves _fbc, so the record of that click is not lost). Both last 90 days. The pixel tells Meta which pages and days you view on Day Trio and their prices, what you search for, when you start a checkout and what that day costs, when you open the payment window and when you tap our WhatsApp button. Like any request to Meta, this also carries your IP address and browser details. The pixel never sends anything from your booking confirmation, voucher or account pages, and it never collects your name, email or phone number from your browser. If you use Facebook or Instagram in the same browser, Meta may also recognise you through its own cookies; Meta’s own privacy policy covers that. When you open the payment window or complete a booking with these cookies on, we also tell Meta from our own systems — our Privacy Policy lists exactly what is sent.

For visitors in the European Economic Area, the UK and Switzerland, advertising cookies stay off unless you allow them. Everywhere else they are on, and you can switch them off at any time. If we can’t tell which country you are in, they stay off. If your browser sends a Global Privacy Control signal, we treat them as off unless you switch them on yourself in Cookie settings. Turning them off removes Meta’s cookies from your browser and, from then on, stops us sending your visits and bookings to Meta. Anything sent before you turned them off stays with Meta.

Referral tracking — if you arrive through an affiliate’s link or QR code, or a friend’s invite link, a cookie records that so the right person is credited if you book or sign up. It carries no more than the referral code and an expiry, and lasts 30 days. A newer affiliate link replaces an older one. Our Privacy Policy explains the record we keep of a visit through an affiliate link.

Promo codes — if you open a Day Trio promo code link, a functional cookie, dt_promo, remembers a promo code from a link you opened, for 30 days, so it can be applied for you at checkout. It holds only the code, stays with Day Trio and is never sent to anyone else. You can still remove the code at checkout.

We use Google’s and Meta’s advertising cookies only as described here. We do not sell your personal data for money, and you can switch advertising cookies off at any time.

You can control or delete cookies through your browser settings, and set your browser to warn you before accepting them. Blocking essential cookies may stop parts of the platform from working properly.

Switch analytics or advertising cookies on or off at any time with Cookie settings — here, in the site footer, or on the checkout page. Your choice is saved in this browser for six months. On another browser or device, or after you clear your cookies, you’ll need to choose again.

We may update this policy as our use of cookies changes. The latest version will always be posted here.

Questions about cookies? Email support@daytrio.com. See also our Privacy Policy.